Peterborough Surge Hub

Location:

Monday – Thomas Walker Medical Centre
Tuesday – Friday – Thistlemoor Medical Centre

Opening Hours:

Monday – Friday 14:00-19:00

About the service:

The Surge Hub offers routine on the day appointments during the week in order to support GP practices with the pressure of the winter period with local GPs, Minor Illness Nurses, Practice Nurses and Healthcare assistants. The Surge Hub is a service delivered by Greater Peterborough Network, in partnership with the local GP Practices across our area.

What Support We Offer:

GP/Advanced Nurse Practitioner

Skin conditions, such as mild acne and mild eczema
Cough and colds
Bites
Ear, Nose, Throat (including nasal congestion, sore throat and ear pain)
Constipation and haemorrhoids (piles)
Hay fever and allergies
Aches and pains, such as headaches and back pain
Indigestion, diarrhoea and threadworms
Period pain and thrush
Warts, athletes foot and verruca’s, mouth ulcers and cold sores
Children common ailments including nappy rash and teething
Muscle and joint injuries, including strains and sprains
Minor lacerations, cuts and infected wounds
Acute illness – eg: chest infection

Practice Nurse

ABPIs
Wound Management
Swabs
Stitch Removal
Staple Removal
Prescribed injections (B12, Zoladex, depo ect) PATIENT MUST BRING INJECTION WITH THEM

Health Care Assistant

Phlebotomy
Blood Pressure

Frequently Asked Questions

What is the Surge Hub?

The Surge Hub offers routine on the day appointments during the week in order to support GP practices with the pressure of the winter period. The Surge Hub is a service delivered by Greater Peterborough Network, in partnership with the local GP Practices across our area.

What services are available at the Surge Hub?

GP and Nurse Prescriber consultations
Minor Illness Nurses
Practice Nurse appointments offering cervical smears, wound care, etc.
HCA appointments for blood tests

Who can access the Surge Hub?

Every patient registered in a GP Practice in Peterborough

Where is the Surge Hub based?

The Surge Hub provides services from multiple locations depending on the day:

Monday – Thomas Walker Medical Centre

Tuesday – Friday – Thistlemoor medical centre

What are the opening times for the Surge Hub?

Appointments are available to patients between 14:00-19:00 Monday – Friday

How do I get an appointment at the Surge Hub?

Call your GP surgery and ask for an appointment at the Surge Hub. They will be able to book you into a available appointment

Is there free car parking at the Surge Hub?

There is free parking for the first 30 minutes at both locations.

If I book an appointment at the Surge Hub, will they have access to my medical record?

At the point of booking the appointment with your surgery, you will be asked whether you agree to share your patient record so that the local clinicians at the Surge Hub are able to access your record and also share relevant information back to your Surgery. This is necessary so that the appropriate notes and referrals can be passed on to your surgery for follow-up actions.

You will not be able to be seen by the Surge Hub service. You will need to wait for the next available appointment at your registered GP surgery.

How do I make a complaint to the Surge Hub?

If you wish to make a complaint about any of the services that GPN offer

Please email your complaint to info@greaterpeterboroughgps.nhs.uk

Please provide your name, date of birth, phone number, and a reason for your complaint

Alternatively, you can call us on 01733 666670 and a member of our team will direct your call.